11 August 2015
Simon Hay joined dunnhumby in 1991, as the company’s first full-time hire. Back then his job duties included taking out the bins on Tuesdays. From those humble beginnings he moved on to manage dunnhumby’s engagement with Tesco, establish and grow the US business, and eventually become Chief Executive Officer. In that time he’s seen a lot of change, but has taken pride in what remains the same: dunnhumby’s unique company culture.
In this edition of the customer science podcast, Simon shares his insight into the importance of company culture, how it drives innovation, and is crucial to engage employees for the long term.