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Inspiring great business decisions through education and training

Before you can delight your customers, you have to truly understand them. But searching for insight in all that data – and actually applying it to engage customers and improve their experiences – can be overwhelming. That’s why we’re here.

dunnhumby Customer Education provides the knowledge and skills you need to put the power of customer science at the heart of your business. Our content covers a range of topics generated from years of experience transforming clients. From the principles of customer loyalty to the benefits of applying customer insight, we can help you use dunnhumby tools to make the right decisions for your customers and your organisation.

Our Methods

At dunnhumby, we believe you should have access to the relevant knowledge and skills you need, how and when you need them. To make that a reality, we employ a variety of proven methods and formats including:

Experiential instructor-led events

In-person contact is essential when building relationships with clients and partners. We provide instructor-led events locally in-market with resources and venues that provide socially and experientially interactive classroom events.

Relevant resources

Our reference material contains a suite of learning tools, guides, and easily digestible one-pagers. It’s all available in the most common formats whenever you want it.

Targeted presentations

A large portion of our content can be presented by dunnhumby subject matter experts through captured video or live presentations.

Online learning

We provide a range of material from simulations to streamed modules with audio and visual interaction, all hosted in a secure and personalised learning environment.

Supporting dunnhumby media

Books, infographics, white papers, and case studies all help you to learn more and get the most out of your relationship with dunnhumby.

what partners are saying

Very good. Great to get an insight into this and a head start in running dunnhumby reports.

graduate buyer 

Good examples with step-by-step procedures clearly explained. Also new and improved ways of looking [at] and analyzing [data].

category executive