dunnhumby is the leader in personalising the world’s experience of retailers and brands. Analysing data from over 350 million people in 25 countries, we help companies put customers at the centre of every decision. We use our insight to improve customers’ retail and brand experience to earn their lifetime loyalty.

This strategic approach to putting the customer first in business improves our clients' like-for-like sales and profit margins – or, put simply, grows measurable value.

Employing more than 1,500 people in 30 offices in Europe, Asia and the Americas, dunnhumby serves a prestigious list of companies including Tesco, Casino, The Kroger Co., Procter & Gamble, Shell, Coca-Cola and Mars. The dunnhumby Group also includes the Word of Mouth marketing experts BzzAgent and price optimisation company KSS Retail.

our beliefs and values

Our beliefs are the core convictions we hold to be true. Our values underpin our culture and are the behaviours we expect when we work, communicate and interact with others.

Beliefs

• start with data: customers tell us the right thing to do through the data
• our great people: great people are what sets us apart
• genius of simplicity: true genius comes from making the complex simple
• customer first: if you’re loyal to customers, they’ll be loyal to you

Values

• curiosity: we have an endless appetite to understand, challenge, innovate and learn
• passion: we are relentless in our positive enthusiasm
• courage: we take the right route not always the easy one
• collaboration: we work best when we work together