Former ThoughtWorks, EDS and Accenture Executive joins dunnhumby to drive the operations of its global business
dunnhumby, the international marketing consultancy, has appointed Markku Koppinen to the role of Group Chief Operating Officer. Markku will be responsible for ensuring the global business is optimised to meet the needs of our clients across all dunnhumby territories including France, Ireland, the US and UK, and helping to drive delivery of the company’s service capabilities to its client base of global industry leaders. He will also assist in building the operational infrastructure of dunnhumby to support its expansion as it continues to enter new markets.
Markku joins dunnhumby with over 20 years of professional services delivery and management experience within global organisations. Most recently Markku was the Global COO of ThoughtWorks, a multinational IT professional services firm, where he was responsible for the operational performance across 6 regions worldwide.
Prior to ThoughtWorks, Markku worked with EDS in several operational management roles including COO for their Solutions Consulting practice in Continental Europe and COO for their Global Financial Services Industry Practice. His experience also includes a 11-year career at Andersen Consulting (Accenture) in different consulting delivery and management roles. His responsibilities included business and financial planning across 11 European countries as well as establishing and driving the worldwide operations of the Consulting Competency organisation.
“I’m delighted to be joining dunnhumby at this hugely exciting time for the company,” Markku comments, “We have outstanding opportunities ahead of us, building on an excellent foundation. dunnhumby’s unrivalled customer insight consistently drives increased brand value for our clients. I’m looking forward to helping dunnhumby deliver its unique customer centricity proposition to industry leading organisations around the world.”
Edwina Dunn, CEO of dunnhumby, comments “dunnhumby is going from strength to strength with new ventures in Ireland and France amongst others. Markku’s experience speaks for itself and I am therefore extremely confident that he will prove to be an invaluable addition to our team in terms of company development and ensuring the highest levels of service for our clients as we continue to grow.”