31 January 2017
Everyone in retail says they care about their customers.
16 January 2017
Being a customer centric organisation makes good business sense, as our latest global study proves.
7 December 2016
Clever use of customer data can provide routes to growth and elevate data-driven organisations above their competitors.
19 December 2016
You may be thinking why you need a guide to get people talking about your product in a way that influences sales.
19 November 2016
Published on The Drum
Since Zoella started her first YouTube channel in 2009, she has amassed over 664m views, 11m subscribers, and helped propel the rise of what we now know as 'influencer marketing'.
3 November 2016
Digital and social media have become the core of every brand’s marketing plan, but influencer marketing still generates a lot of questions.
26 October 2016
Published on InternetRetailer
A Q&A with Darcy Reifenberger of BzzAgent.
25 April 2016
How we shop and who we shop with has fundamentally changed in recent times, driven in part by increased human-connectedness.
23 July 2015
Jon O’Toole is one of the founders of BzzAgent, and has the scars to prove it.
15 July 2015
Published on 12Ahead.
8 July 2015
BzzAgent co-founder Jon O'Toole (aka @bzzagentjono) shares his insights on leveraging social media to build customer engagement and what the future of social may look like.