what we do
Discover the insight hidden in your customer data
dunnhumby is the world’s leading Customer Science company. What does that mean, exactly? We know customers. And we help companies know them, too. In fact, we can help you know your customers so well that you’ll meet their current needs, predict their future ones and keep them coming back, again and again.
How we do it
Analysing data from more than 400 million customers worldwide, we uncover valuable insights: what customers want, where they want it and how much they’re willing to pay for it. Then we turn those insights into action, personalising their experience, in and out of store, online and off, before, during and after, earning a lifetime of loyalty.
Additionally, we use these customer insights to transform our clients into customer-first organisations. By putting best customers at the center of every decision, our broad, programmatic approach delivers measurable value, competitive edge and even more customer data to fuel ongoing optimisation, setting you up for long-term success.