We’re agents of change –
transforming the industry, our clients, and the future
We revolutionized the way people think about loyalty when we discovered the power of customer science more than 20 years ago. But we didn’t stop there. We’ve innovated continuously since, finding new and better ways to know and delight customers to earn their lasting loyalty and deliver measurable results — and keep an industry on its toes.
We’re passionate about loyalty and partnering for future growth — that’s why we form long-term partnerships with clients and help transform them into customer-first organizations. When you put customers at the center of all your decision-making, you’re better equipped to earn and reward customer loyalty every day.
We can help you know your customers so well you won’t just meet their current needs — you’ll predict their future ones and keep them coming back, again and again. With dunnhumby on your side, you can make the best business decisions now, and be prepared for whatever comes down the line.
dunnhumby employs more than 2,000 people in offices across Europe, Asia, and the Americas, and includes social marketing and advocacy experts BzzAgent, as well as merchandising analytics software company KSS Retail.
dunnhumby has helped me reset my understanding of what the customer is after, and it helps replace intuition with actual data and actual facts. And it’s those facts that are driving our decision-making.
david b. dillonChairman and CEO, The Kroger Co.
Meet the dunnhumby visionaries who think big — from the big picture to the big idea to the next big thing. Get to know our leadership team.
In our quest to delight customers, we push boundaries, push envelopes, and push ourselves. Find out what new things we’ve been up to.