Webinar: Driving sales growth and market share with a Customer Centric approach

Webinar: Driving sales growth and market share with a Customer Centric approach

7 February 2017

Find out how the most customer-centric retailers grew their market share by an average of 7% in 2016

Join us on Tuesday 28th February at 9.30am for a fascinating and interactive discussion around dunnhumby’s Global Customer Centricity Index (CCI) report, the largest multi-market grocery retail analysis of its kind. 

Be among the first to benefit from the findings and actionable implications of the analysis, by joining this interactive webinar led by dunnhumby’s Chief Client Officer Marc Fischli and featuring a leading expert in customer science, Julian Highley, dunnhumby’s Commercial Product Director of Innovation.
 
During the webinar you will learn:

  • How customer-centricity is directly linked to improved financial performance
  • How the world’s most customer-centric retailers achieved average sales growth of 3% and market share growth of 7%.
  • Winning strategies for customer-centricity across regions
  • The key levers retailers can focus on to improve their customer-centricity rating

Undefined

Chief Client Officer

Capability Director

Back to all content