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Five predictions for the future of AI governance in retail

The coming months will mark a turning point for AI. After years of explosive capability growth, rising regulatory scrutiny, and…

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Data signals for AI‑based decision making in retail and CPG

As excitement grows around the practical use of Generative AI, chatbots and Agentic AI in grocery and retail, it’s important…

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Consumer Trends Tracker Chile | Comportamientos y Expectativas del Cliente en el Retail Moderno Abril 2026

A medida que la incertidumbre económica persiste en las Américas, el Consumer Trends Tracker (CTT) de dunnhumby revela cómo los…

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Consumer Trends Tracker México | Comportamientos y Expectativas del Cliente en el Retail Moderno Abril 2026

A medida que la incertidumbre económica persiste en las Américas, el Consumer Trends Tracker (CTT) de dunnhumby revela cómo los compradores están adaptando…

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Consumer Trends Tracker Colombia | Comportamientos y Expectativas del Cliente en el Retail Moderno Abril 2026

A medida que la incertidumbre económica persiste en las Américas, el Consumer Trends Tracker (CTT) de dunnhumby revela cómo los…

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The future of retail media: from scale to smarts

Retail media has moved from experimentation to execution. What began as an incremental revenue opportunity has become a core growth…

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Canada Consumer Trends Tracker | Behaviors and Expectations of the Modern Retail Customer February 2026

As economic uncertainty persists across the Americas, dunnhumby’s Consumer Trends Tracker (CTT) reveals how shoppers are adapting their behaviors, values,…

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Retail Innovation Council partners with dunnhumby to define a new gold standard in European retail technology innovation

  • Partnership marks a strategic collaboration to streamline how retailers and CPG brands innovate
  • dunnhumby has developed the Retail Innovation Index guiding retailers along their innovation journeys
  • Index offered to retailer and CPG executive members of the Retail Innovation Council and dunnhumby’s global partner network

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dunnhumby announces 2026 EMEA Retail Innovation Forum and launches innovation competition for retail technology & AI startups

  • dunnhumby Retail Innovation Forum returns to London in April 2026
  • Ecosystem Startup of the Year Competition launches for retail and CPG technology startups, with winning startup receiving fast-track access to NRF Paris Innovators’ Showcase

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United States Consumer Trends Tracker | Behaviors and Expectations of the Modern Retail Customer February 2026

As economic uncertainty persists across the Americas, dunnhumby’s Consumer Trends Tracker (CTT) reveals how shoppers are adapting their behaviors, values,…

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Primer Índice de Preferencia del Retail (RPI) en Salud & Bienestar – Chile

Descubre el Índice de Preferencia del Retail en Salud y Bienestar Chile y conoce los retailers mejor valorados por el shopper chileno.

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Retail MediaX

Retail MediaX brings together the biggest names in retail media — brands, retailers, agencies, and tech innovators — for a…

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Marketing & Retail Summit

Marketing and Retail Summit is for retail, e-commerce, start-ups, and innovators in this sector, attended by over 550 professionals.

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Retail innovation in 2026: Key AI Adoption Themes

As AI’s rapid rise and integration into many aspects of our lives and the economy demonstrates – we are no…

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9th Annual Retailer Preference Index (RPI) for U.S. Grocery

Discover dunnhumby’s 9th Annual Retailer Preference Index (RPI) for U.S. Grocery — actionable insights from thousands of shopper responses to help grocers drive loyalty and competitive advantage.

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Tech for Retail

Tech for Retail is the European trade show that is reinventing retail. It offers a comprehensive and relevant overview of…

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Retail media: the new blueprint for growth

Retail media is growing at a remarkable rate globally – projections show that spending is set to overtake traditional TV…

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Cost pressures, changing expectations, and making better choices more affordable: our retail trends for 2026

Few industries move faster than grocery retail. And with a brand-new year beckoning, Charlie Llewellyn – Global Head of Retail…

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dunnhumby named a Leader in the IDC MarketScape: Worldwide Retail Price Optimization Solutions 2025–2026 Vendor Assessment

The report assessed vendors based on a variety of criteria including their ability to support tier 1 retailers at a global scale.

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Costco Repeats as Canada’s Top Grocery Retailer for 2025, dunnhumby Report

Over the last year, the top nine Canadian grocers grew two times more than grocers in the bottom ranking tercile.

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Second Annual Retailer Preference Index (RPI) – Canada

Discover dunnhumby’s 2025 Retailer Preference Index (RPI) – Canada: key insights into Canadian grocery shoppers’ priorities and market leaders.

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Measurement, consolidation, and agentic AI: five trends set to shape the face of retail media in 2026

Buckle-up as we deliver some well-informed predictions about what we feel is going to come to the fore over the…

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Retailer Preference Index Nederland 2025

De Retailer Preference Index Nederland 2025 is een onafhankelijk onderzoek dat gebruikmaakt van een unieke, datagedreven aanpak. Het rapport verschijnt dit jaar voor het eerst in Nederland.

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Retailer Preference Index Deutschland 2025

Der Retailer Preference Index (RPI) Deutschland 2025 basiert auf einer einzigartigen, datenbasierten Methodik und wird erstmals auf dem deutschen Markt veröffentlicht.

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Un category management più intelligente per un retail che cambia velocemente

Smarter category management in retail: explore evolving pricing and assortment strategies designed to optimise performance in a fast‑moving world.

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2025 dunnhumby Retailer Preference Index – QSR Edition

Which QSRs are redefining growth, and what’s fueling their rise?  The quick-service restaurant (QSR) space is in the midst of…

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Webinar On-Demand | Barómetro de Preferencia del Retail España 2025

Martes 4 de noviembre-11:30-12:30 CET Descubre los principales insights sobre la evolución del retail de alimentación en el último año…

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Barómetro de Preferencia del Retail España 2025

El Barómetro de Preferencia del Retail España 2025 es un estudio con una metodología única, basada en ciencia de datos,…

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Retailer Preference Index – Farmácias: As preferências do consumidor de saúde e bem-estar na escolha da farmácia

Pela primeira vez no Brasil, a dunnhumby lança o Retailer Preference Index (RPI) – Especial Farmácias, um estudo inédito que…

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A bold look at the future of retail at the 2025 Retail Innovation Forum

In September, Bentonville, Arkansas, USA, became the epicenter of retail innovation. Over 200 senior leaders, disruptors, and visionaries gathered at…

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Tesco Media Upfront 2025: Brands discover how Tesco is redefining retail media

Tesco Media Upfront 2025 provided a look at how Britain’s biggest retailers have become the ultimate media partner for brands.

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2025 dunnhumby Retailer Preference Index – Convenience Channel Edition

Discover the 2025 Retailer Preference Index: convenience channel edition. Gain insights into shopper preferences & trends shaping convenience retail.

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Consumer Trends Tracker Chile | Comportamientos y Expectativas del Cliente en el Retail Moderno

Descubre las últimas tendencias de consumo en Chile con el Consumer Trends Tracker Wave 11 de dunnhumby. Datos clave para el retail actual.

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Consumer Trends Tracker México | Comportamientos y Expectativas del Cliente en el Retail Moderno

Descubre las tendencias de consumo en México con el Consumer Trends Tracker Wave 11 de dunnhumby. Datos clave para entender el comportamiento del shopper.

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Consumer Trends Tracker Colombia | Comportamientos y Expectativas del Cliente en el Retail Moderno

Explora las tendencias de consumo en Colombia con el Consumer Trends Tracker Wave 11 de dunnhumby. Datos clave para entender el comportamiento del shopper.

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Canada Consumer Trends Tracker | Behaviors and Expectations of the Modern Retail Customer

Explore the Canada Consumer Trends Tracker Wave 11 by dunnhumby, uncovering evolving shopper behaviors amid economic shifts and changing retail dynamics.

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United States Consumer Trends Tracker | Behaviors and Expectations of the Modern Retail Customer

Explore dunnhumby’s U.S. Consumer Trends Tracker Wave 11, uncovering evolving shopper behaviors amid economic shifts and changing retail dynamics.

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Webinar On-Demand | AI, Trust, and the Modern Retail Customer: Trends and Strategies for Success

Wednesday, 24th September 2025 Grocery retail across North and Latin America is undergoing a transformative shift, driven by the rapid…

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Webinar On-Demand | IA, Confianza y el Cliente del Retail Moderno: Tendencias y Estrategias para el éxito

Miércoles, 24 de septiembre del 2025 El retail de alimentos en América del Norte y América Latina atraviesa una transformación…

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The now, next, and near-term applications of AI in retail

Discover how AI is transforming retail now and in the near future from price, promotions & assortment to generative AI and autonomous agents.

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RPI Italia 2025 – Retail Preference Index: I retailer preferiti per i consumatori italiani

Scopri il Retail Preference Index Italia 2025: i retailer più apprezzati dagli italiani, i driver decisivi nelle scelte e le strategie vincenti del settore.

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Five compelling reasons to include digital screens as part of your retail media strategy

Five compelling reasons to include digital screens in your retail media strategy for greater reach, impact, and cost-effective brand engagement.

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Innovating with the Ecosystem: Why Collaboration is the Key to Retail’s Future

Discover how dunnhumby harnesses collaborative innovation across the retail ecosystem to empower smarter, customer-first strategies for future growth.

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dunnhumby Retail Media Platform

With deep insight into their Customers and access to a wide range of communication channels, many Retailers are already perfectly…

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Webinar On-Demand | Outdated retail practices, stressed customers and uncertain times: What is at stake for your business?

Explore how outdated retail practices are harming stressed customers and discover smarter, customer‑centric pricing and promotion strategies.

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Smarter category management in a faster retail world: how pricing and assortment are evolving

Smarter category management in retail: explore evolving pricing and assortment strategies designed to optimise performance in a fast‑moving world.

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Retail Preference Index (RPI) Brasil 2025

Desde 2017, o Retailer Preference Index (RPI) da dunnhumby tem preparado globalmente varejistas e marcas para entender o cliente em…

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Building customer trust with responsible AI in retail

Discover how responsible AI helps retailers build customer trust, ensure transparency, and drive better, ethical decision-making in retail.

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Hyper-personalisation: unlocking retailers’ hidden superpower

Discover how hyper-personalisation is becoming a hidden superpower for retailers, driving loyalty and deeper customer connections.

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Da nicchia a necessità: perché i retailer specializzati stanno crescendo in Europa

Esplora come i retailer specializzati stanno crescendo in Europa, passando da nicchie a necessità per i consumatori moderni.

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From niche to necessary: why specialist retailers are on the rise in Europe

Why specialist retailers are thriving across Europe: uncover the shift from niche offerings to mainstream necessity for modern shoppers.

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Del nicho a la necesidad: los retailers especialistas están en auge en Europa

Especialistas del retail al alza en Europa: cómo los retailers especializados están pasando del nicho a una necesidad de mercado.

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dunnhumby: customer expectations outpace retail loyalty programme evolution

Loyalty remains a strategic priority for retailers, but traditional approaches are no longer enough. That’s according to the findings of ‘How to Keep Hold of Your Customers’, a new study from dunnhumby.

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Los programas de fidelización, clave en el impulso de las ventas en el retail

Se encuentran en una etapa crítica, ya que el sector afronta expectativas cambiantes de los compradores y el creciente riesgo de homogenización, según dunnhumby.

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Lloyaliteit in retail staat op een kruispunt: klantverwachtingen lopen vooruit op de ontwikkeling van programma’s

  • Nieuwe dunnhumby‑studie laat zien dat loyaliteit een keerpunt bereikt, terwijl retailers worstelen met stijgende klantverwachtingen en het groeiende risico op uniformering
  • ‘Hoe je klanten kunt behouden’ stelt drie cruciale vragen die elke retailer zich zou moeten stellen

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La fidelización en retail se transforma: los programas actuales no alcanzan las expectativas del consumidor

  • Un nuevo estudio de dunnhumby revela que la fidelización se encuentra en una etapa crítica, ya que los retailers enfrentan expectativas cambiantes de los compradores y el creciente riesgo de homogenización
  • El informe Cómo retener a sus clientes plantea tres preguntas clave que todo retailer debería hacerse

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Retail loyalty hits a crossroads as customer expectations outpace programme evolution

  • New dunnhumby study reveals loyalty at an inflection point, as retailers grapple with evolving shopper expectations and the growing risk of homogenisation
  • ‘How to Keep Hold of Your Customers’ poses three critical questions that every retailer should be asking

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Índice de Preferencia del Retail en Salud & Bienestar México 2025

  El Índice de Preferencia del Retail (RPI) es un estudio anual desarrollado por dunnhumby que clasifica a los retailers…

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5 mýtov o retail médiách (a čo by ste mali vedieť namiesto toho)

Odhaľte 5 najväčších mýtov o retail médiách a zistite, čo skutočne potrebujete vedieť pre efektívnejšiu marketingovú stratégiu.

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Retail media best practice: the five things that every brand needs to know

Discover five essential retail media best practices that every brand must know—from full‑funnel planning to omnichannel success.

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Webinar On-Demand | RPI Colombia​ Retailers Favoritos de los Colombianos: ​Un Estudio de Preferencias de Compra​

Webinar grabado el día Miércoles, 21 de mayo | 09:00 am CT   El Índice de Preferencia del Retail (RPI)…

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Índice de Preferencia de Retailers en Colombia

Descubre el ranking de retailers en Colombia según las preferencias de los compradores en el Índice de Preferencia del Retail 2025.

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Índice de Preferencia de Retailers: Optimiza tu estrategia de ventas con soluciones integrales

El Índice de Preferencia del Retail (RPI) es un estudio anual que clasifica a los retailers según las preferencias de…

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Industry Demand for Open Innovation Fuels dunnhumby ventures’ Retail Innovation Network’s Growth

  • After emerging as the pioneering open innovation program representing retail leaders from 300+ organizations, Retail Innovation Network returns to Bentonville with inaugural Retail Innovation Week

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dunnhumby and Bridg Forge Strategic Partnership to Enhance Customer Reach, Engagement, and Retail Media Activation for Retailers and Brands

  • The partnership leverages dunnhumby's AI-driven solutions and retail expertise and Bridg’s innovative identity resolution and collaborative media solutions

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Quando la percezione diventa realtà: l’importanza per i retailer di gestire le dinamiche tra il prezzo base e le promozioni

Explore how grocery retailers can better connect base prices and promotions to enhance customer perception and loyalty. Learn strategies for integrating price and promotion, leveraging customer data, and creating a unified value proposition for an improved shopping experience.

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How should we define retail media success?

Discover the six essential pillars every retailer needs for retail media success—from C‑suite buy‑in to data‑driven measurement.

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How to take your brand from David to Goliath
A retail media strategy for growing and emerging brands

Growing and emerging brands have to navigate a competitive landscape with limited resources, but with the right retail media strategies,…

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Unlocking success: why agency planning teams should get Tesco retail media certified

Retail media in the UK will top £5B by 2026. Learn best practices, data-driven strategies, and how Tesco Retail Media Certification boosts marketer success.

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Smart Retail: AI cheat sheet for retail execs

Explore the top retail tech trends for 2025, from AI advancements to automation and authenticity in customer engagement. Discover how these trends will shape the future of retail.

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In-house o externalización: ¿cuál es la mejor solución para tu negocio de Retail Media?

Discover the pros and cons of running your retail media business in-house versus outsourcing. Learn which approach is best for your business to drive growth, efficiency, and success in the retail media space.

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dunnhumby Enhances Retail Media Platform

Solutions provider and AdTech partner Osmos help retailers leverage predictive AI and rapidly deploy RMNs

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How do retailers integrate one loyalty programme into another?

Explore how retailers can integrate one loyalty program into another, ensuring smooth transitions, customer data sharing, and brand alignment.

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In-house vs. Outsourcing: qual è la scelta migliore per il business del retail media?

Discover the pros and cons of running your retail media business in-house versus outsourcing. Learn which approach is best for your business to drive growth, efficiency, and success in the retail media space.

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Webinar On-Demand | dunnhumby Spotlight Webinar: How retailers are using private brands to grow customer loyalty

Recorded on Thursday, 6th March 2025 | 10:00 – 11:00 CET We’re excited to launch our new webinar format, a…

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An introduction to digital retail media

Discover how digital retail media—like personalised ads on apps, websites and kiosks—is transforming shopper engagement and ROI.

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In-house vs. outsource: what’s the right way to run your retail media business?

Discover the pros and cons of running your retail media business in-house versus outsourcing. Learn which approach is best for your business to drive growth, efficiency, and success in the retail media space.

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Por qué la colaboración en materia de datos entre retailers y fabricantes conduce a mejores decisiones de surtido

Descubre cómo la colaboración en datos entre retailers y fabricantes conduce a decisiones más informadas y a un surtido optimizado. Aprende cómo un enfoque conjunto puede mejorar las estrategias de gestión de surtido.

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Données, différenciation et digitalisation : les grandes tendances du retail media pour 2025

Découvrez les grandes tendances du retail media pour 2025, notamment l’importance des données, la différenciation et la digitalisation continue. Apprenez comment ces tendances façonnent l’avenir du retail.

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Perché la collaborazione sui dati tra retailer e CPG porta a decisioni migliori sull’assortimento

Scopri come la collaborazione sui dati tra retailer e CPG porta a decisioni più informate e a un assortimento migliore. Esplora i benefici di un’analisi congiunta per ottimizzare le strategie di assortimento.

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Dati, differenziazione e (continua) digitalizzazione: le tendenze del Retail Media per il 2025

Scopri le principali tendenze del retail media per il 2025, tra cui l’importanza dei dati, la differenziazione e la continua digitalizzazione. Esplora come queste tendenze stanno plasmando il futuro del retail.

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Clubcard at 30 – the evolution of retail loyalty

When Tesco Clubcard was developed 30 years ago, using the technology of the time to analyse data was a long shot, but it grew into a scheme that birthed retail loyalty as we know it today

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dunnhumby’s Global Partner Summit: four things we learned about harnessing the power of AI for retail

Discover the key lessons dunnhumby learned about harnessing the power of AI for retail at our GPS event. Explore how AI can drive innovation and improve customer experiences in the retail industry.

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Data, differentiation, and (continued) digitalisation: our retail media trends for 2025

Explore the key retail media trends for 2025, including the importance of data, differentiation, and ongoing digitalisation. Learn how these trends are shaping the future of retail and driving innovation.

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What could the future hold for AI in grocery retail?

Explore how AI is shaping the future of grocery retail in part two of our series. Learn about the transformative impact of AI on customer experiences, operations, and business growth in the grocery sector.

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AI, automation, and authenticity: our retail tech trends for 2025

Explore the top retail tech trends for 2025, from AI advancements to automation and authenticity in customer engagement. Discover how these trends will shape the future of retail.

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H-E-B ranks as top grocery retailer in annual dunnhumby study

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dunnhumby RPI Ranks H-E-B as Top U.S. Grocer, Hardened Consumers Turn Away from Retailers Not Offering Savings

A new price-conscious consumer mindset solidified in 2024, as customers pay closer attention to grocery prices than ever

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Why data collaboration between retailers and CPGs leads to better assortment decisions

Learn how retailer-CPG collaboration improves assortment decisions, boosts efficiency, and ensures smarter, customer-centric product strategies.

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Eighth annual Retailer Preference Index (RPI) for U.S. Grocery

Since its inception in 2017, dunnhumby’s Retailer Preference Index (RPI) has been a key resource for U.S. retailers and brands,…

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How can customer-centric retailers become AI-ready?

Causal Artificial Intelligence (AI), or causal inference can enable businesses to understand and serve customers more effectively and efficiently than ever before, in a robust and transparent way.

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Costco Ranks First in dunnhumby’s Canadian Grocery Retailer Preference Index

Record levels of food inflation have changed how Canadian consumers shop, challenging grocers on their value proposition to meet consumers' evolving needs.

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First annual Retailer Preference Index (RPI) for Canada

Download the Canada RPI report to uncover key drivers of success in the Canadian grocery market, including price, promotions, and digital offerings.

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dunnhumby Retail Media Platform – Campaign

The dunnhumby Retail Media Platform is a unified, omnichannel solution that empowers Retailers and Brands to harness the full potential of…

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Por qué centralizar las decisiones de precios y promociones es una opción eficaz para un retailer centrado en el cliente

With a centralised pricing and promotions model, customers benefit from stable and consistent pricing across locations. Any customer can visit any store without worrying they’ll find the same product for less a few streets away.

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Better for you (Customer), You (Brand) and You (Retailer)

The Better For You Report offers valuable insights into the evolving health and wellness landscape, crucial for capturing the lucrative…

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L’opportunità da 1 miliardo di euro: è arrivato il momento di accelerare con il Retail Media

Scopri l’opportunità da 1 miliardo di euro del retail media in Italia. I retailer che investono ora possono ottenere un vantaggio competitivo significativo.

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Perché centralizzare le decisioni su prezzi e promozioni è la scelta efficace per un retailer customer-centric

Scopri perché centralizzare prezzi e promozioni è fondamentale per un retailer customer-centric. Vantaggi di un modello centralizzato per migliorare efficienza e esperienza cliente.

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Tesco launches retail media certification to build industry expertise

  • Innovative new training programme aims to educate brands and agencies on the power of retail media.

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