Brendan Light
Managing Director of Customer Knowledge and Engagement

With 20 years’ global experience in bringing the voice of the consumer to the marketing world, Brendan is relentless about seeking creative opportunities to improve the efficiency and effectiveness of the¬†shopping experience for customers, brands, and retailers.

Areas of expertise:

  • Customer Insights
  • Customer centricity, loyalty and data analytics programmes
  • Product development and innovation
  • Customer data-tooling

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