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Webinars

Live Webinar: Customer First: How Retailers Can Improve Value Perception to Drive Preference and Performance

28 March 2019
Jose Luis Gomes
Erich Kahner
5 steps to becoming a Customer First business
Reports

5 steps to becoming a Customer-First business

20 March 2019
David Ciancio
The top 5 myths of online grocery shopping
Blog

The Top 5 myths about Online Grocery Shopping

14 March 2019
Eunice Wong
Beyond programs: the evolution of retail loyalty
Webinars

Webinar On Demand - Beyond programs: the evolution of retail loyalty

27 February 2019
David Ciancio
Richard Dawson
&A with Emily Turner, Head of Customer Engagement, North America
Blog

Q&A with Emily Turner, Customer Engagement Director, North America

26 February 2019
Emily Turner
2019 dunnhumby Retailer Preference Index: Grocery Channel Edition
Videos

Top Insights from the 2019 dunnhumby Retailer Preference Index: Grocery Channel Edition

18 February 2019
Blog

Points are Passé: How Loyalty Programs Should Be Evolving to Better Delight Customers - Part 2

8 February 2019
David Ciancio
Blog

Three Strategic Paths to Success for Grocery - and Why Most Traditional Retailers Don’t Follow Them

8 February 2019
Erich Kahner
Eric Karlson
Q&A with Tom Langley, Global Head of Media Capabilities
Blog

Q&A with Tom Langley, Global Head of Media Capabilities

31 January 2019
Tom Langley
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