PIONEERING CUSTOMER DATA SCIENCE FOR RETAILERS & BRANDS
Latest insights, innovation and best practice from our experts around the world.
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17 April 2018
The Prophets of Aisle Six is the first online reality series focusing on innovation in the food retail industry. [More]
29 March 2018
Treating customers differently based on their ‘profitability’ is counter-productive to building loyalty and toward creating a healthy retail customer experience. [More]
22 March 2018
Bringing the customer into your retail planning is essential for success, but can be a challenge for brands. [More]
9 March 2018
In my first blog on how you can drive value from your data, I outlined 6 key questions businesses must be able to answer. [More]
4 March 2018
There are lots of reasons why customers love Trader Joe’s, who recently topped dunnhumby's Retail Perception Index (RPI) study. [More]
26 February 2018
One of the great challenges for traditional grocers is changing the way things have always been done. [More]
22 February 2018
Research shows that shoppers generally believe most retailers are 10% more expensive than they really are. [More]
21 February 2018
In my last post, I posed five questions to retailers that think they’re ready for customer first. [More]
9 February 2018
Retail leaders must objectively understand how their business currently considers Customers before trying to set a more Customer-centric direction and focus. [More]
