Customer Champions - Asking the right questions to secure solutions

Customer Champions - Asking the right questions to secure solutions

Customer Champions - Asking the right questions to secure solutions

30 October 2017

dunnhumby helps find the right resolution for our clients through continual questioning and collaboration. Hear from Rebecca Hale, Client Manager and Kate McCormick, Senior Account Lead for dunnhumby in North America, about how we used customer behavioral analytics and basket data to help one of our retail partners understand why top-up visits were down and design a successful solution to bring back those shoppers.

 

 

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Client Manager

Senior Account Lead

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