21 November 2016
$572m in additional annual revenue could be unlocked by retailers who adopt a new approach to customer-centricity, as uncovered by a recently commissioned study, conducted by Forrester Consulting on behalf of dunnhumby. 200 major retailers from around the world were involved in the study which examined the challenges they are facing on their customer-centricity journeys and how best to overcome them – to drive competitive advantage and growth. To find out how your business could benefit, download your copy of the report now.
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