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Technology & Product

Our Technology & Product team

In Technology & Product, the value we create starts with a deep understanding of customers and the outcomes they care about. Our teams build and operate products at the heart of the business, leveraging rich customer data, advanced analytics, and AI to enable retailers and brands to make better, faster decisions, measuring success by real customer impact.

Our cross-functional squads bring engineers, data scientists, product managers, designers and commercial experts together to explore user needs, test ideas, and solve meaningful problems together to deliver clear, usable value for clients. And, just as importantly as technology, we invest in you. You’ll grow your skills, develop your practice, and work across different domains and problem spaces, building experience while contributing to work that genuinely puts customers first.

Tools and development

Our Product, Design, and Technology teams work with a modern, AI‑enabled toolset that supports collaboration, experimentation, and high‑quality delivery. From early discovery through to production, our stack helps teams move quickly while staying grounded in evidence and craft. We use GitHub Co-pilot, Microsoft 365 Co-pilot, Co-pilot Studio, and GCP Agent Space to accelerate development, documentation, and day‑to‑day collaboration, alongside Azure AI and Vertex AI for product innovation.

Design and prototyping are powered by Figma, including Figma Make for AI‑assisted exploration and rapid iteration. User research and insight synthesis are supported by Dovetail, helping our teams turn qualitative data into clear, actionable understanding, and Miro to enable our global cross‑disciplinary teams to collaborate. Alongside this, we invest in the latest behavioural analytics and observability tooling to understand how our solutions perform in real use. With strong engineering foundations and shared ways of working, teams can focus on solving meaningful problems and delivering real value.

Hear from the team

"If there’s one thing that has truly shaped my journey at dunnhumby, it’s the unique blend of innovation, ownership, and continuous learning. With over 10 years in the IT industry, I’ve had the opportunity to work across multiple organisations, but the last three years at dunnhumby have been especially transformative.

I joined dunnhumby three years ago as a Service Transition Manager. What started as a transition role quickly evolved into an opportunity to step into a Technical Product Manager position within the FinOps space opening doors to a more strategic, product- and engineering-driven way of working, and redefining my perspective on impact."

- Palak Papneja, Technical Product Manager