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Retail Media & Audience Targeting Header Image

Retail Media & Audience Targeting

Build retail media audiences based on real shopper behaviour

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The opportunity

Retail media’s at its most effective when it reaches the right person with the right message at the right time. But to reach that level of precision, brands need to truly understand how customers shop – and that information isn’t something they always have access to. Retailer-owned insight can end up trapped in reports, meaning that audiences end up shaped by channel requirements rather than genuine intelligence.

When that happens:

  • Media spend ends up directed towards shoppers who’re unlikely to respond

  • Campaign plans miss or underinvest in high-intent audiences

  • Ad performance falls short of expectations, hampering growth

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How we help

Combining purchasing and loyalty data, bespoke insights from expert data scientists, and an extensive suite of planning and analytical tools, dunnhumby helps brands get more from their retail media spend. From understanding their opportunities for growth to finding the best audiences for their products, we give brands everything they need to focus their investments where they’re likely to have the greatest impact.

  • See where sales are being lost and won across channels and segments

  • Identify which shopper groups offer the greatest commercial potential

  • Prioritise audiences based on their expected impact on sales

  • Focus media activities on the channels and shoppers most likely to deliver returns

Our solutions

Our solutions

Onsite Sponsored Ads

Deliver highly relevant native ads that match the right products to the right shoppers

Onsite Display

Run effective audience-led campaigns across a retailer’s digital estate

Digital Offsite

Use powerful first-party data to target key audiences away from a retailer’s digital store

Store Media

Create meaningful and effective campaigns that capture the attention of visitors

Direct to Customer

Deliver highly relevant rewards fine-tuned to a shopper’s specific circumstances

Bring clarity and focus to your retail media strategy

Use retailer-verified audiences to plan activity around how customers really shop, improving precision and maximising potential returns

Halo top case study
Case study

Winning weekends with a connected approach to media

When a new ice cream brand launched in the UK, it partnered with Tesco and dunnhumby media to plan a data-driven, multichannel campaign - built on a precise understanding of its target shoppers, where to reach them, and what activity would genuinely grow the category.

  • 11% sales uplift

  • 18 million customer exposed to campaign

  • 5.8 million customers reached

Thought leadership




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Contact us

Get in touch and discover how we can help you succeed by putting your customers first.