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How to Keep Hold of Your Customers

Discover how top retailers evolve loyalty & personalisation to retain customers in a fast-changing, AI-driven retail market.

Cost pressures, changing expectations, and making better choices more affordable: our retail trends for 2026

AI and data science in 2026: the trends everyone’s talking about

Coming Soon | 9th Annual Retailer Preference Index (RPI) for U.S. Grocery

Second Annual Retailer Preference Index (RPI) – Canada

Measurement, consolidation, and agentic AI: five trends set to shape the face of retail media in 2026

Webinar On-Demand | Consumer Pulse: Shaping What’s Next – Insights for 2026

Five loyalty and personalisation trends that will shape the year ahead

Differentiation, loyalty, and growth: winning with private brands

2025 dunnhumby Retailer Preference Index – QSR Edition

Redefining Food Away from Home: How C-Stores and QSRs Are Colliding

A bold look at the future of retail at the 2025 Retail Innovation Forum

2025 dunnhumby Retailer Preference Index – Convenience Channel Edition

“Contactability”: the bridge between strategy and the customer

Canada Consumer Trends Tracker | Behaviors and Expectations of the Modern Retail Customer

United States Consumer Trends Tracker | Behaviors and Expectations of the Modern Retail Customer

Webinar On-Demand | AI, Trust, and the Modern Retail Customer: Trends and Strategies for Success

The now, next, and near-term applications of AI in retail

A summer that sleighs: how Kiwi brands can make this Christmas a cracker

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All

How to Keep Hold of Your Customers

Cost pressures, changing expectations, and making better choices more affordable: our retail trends for 2026

AI and data science in 2026: the trends everyone’s talking about

Coming Soon | 9th Annual Retailer Preference Index (RPI) for U.S. Grocery

Second Annual Retailer Preference Index (RPI) – Canada

Measurement, consolidation, and agentic AI: five trends set to shape the face of retail media in 2026

Webinar On-Demand | Consumer Pulse: Shaping What’s Next – Insights for 2026

Five loyalty and personalisation trends that will shape the year ahead

Differentiation, loyalty, and growth: winning with private brands

2025 dunnhumby Retailer Preference Index – QSR Edition

Redefining Food Away from Home: How C-Stores and QSRs Are Colliding

A bold look at the future of retail at the 2025 Retail Innovation Forum

2025 dunnhumby Retailer Preference Index – Convenience Channel Edition

“Contactability”: the bridge between strategy and the customer

Canada Consumer Trends Tracker | Behaviors and Expectations of the Modern Retail Customer

United States Consumer Trends Tracker | Behaviors and Expectations of the Modern Retail Customer

Webinar On-Demand | AI, Trust, and the Modern Retail Customer: Trends and Strategies for Success

The now, next, and near-term applications of AI in retail

A summer that sleighs: how Kiwi brands can make this Christmas a cracker

Podcast | How to Supercharge Your Brand: Making Your Planogram Insights Go Further

Podcast | How to Achieve Greatness: Putting Your Data to Work

Podcast | How to Make Things Better: Solving Category Management’s Biggest Problems