Retail Innovation Forum

We are bringing together 200+ senior retail and CPG technology leaders from a carefully selected mix of startups, established market leaders, and strategic industry investors to join us for a day of panels, roundtables, and networking in Bentonville, Arkansas.

The event is complimentary for those invited and a great opportunity to interact with dunnhumby’s executives including Matt O’Grady (Managing Director of the Americas), Sandra Stanley (Chief Data Science Officer), Robert Bliss (CFO) and Leo Nagdas (Head of dunnhumby Ventures), and also engage with strategic innovation leaders from market-leading technology vendors, pioneering startups, retailer and brand innovation labs, strategic investors, and other innovation evangelists.

Expect engaging, open dialogue, thought-provoking content on prominent business issues, and the exploration of partnerships to innovate the future of Retail.

18 SEP	12:00 PM - 1:00 PM	Networking Lunch
	1:00 PM - 1:15 PM	Welcome to the Retail Innovation Forum
	1:15 PM - 1:30 PM	About dunnhumby & ways to collaborate
	1:30 PM - 2:10 PM	Panel 1: Future for the Customer: Remaining Customer-Centric in the Age of Agentic Commerce
	2:10 PM - 2:20 PM	Break
	2:20 PM - 2:30 PM	Innovation Showcase
	2:30 PM - 3:10 PM	Panel 2: Future of Media: Mass Maturity or Madness?
	3:10 PM - 3:40 PM	Curated Speed Networking / Break
	3:40 PM - 4:20 PM	Panel 3: Future of Store: Spatial AI, Synthetic Customers, and Simplified Supply Chains
	4:20 PM - 4:30 PM	Innovation Showcase
	4:30 PM - 5:10 PM	Panel 4: Connected Commerce Predictions for 2035: Obvious to Outright Outrageous
	5:10 PM - 6:30 PM	Networking Happy Hour

The Retail Innovation Network (RIN) has emerged as the fastest-growing open innovation program for senior retail and CPG leaders with over 300 global organizations represented. Since launching in 2024, RIN has enabled over 1,000+ meaningful connections across the innovation ecosystem.

At the heart of RIN are its flagship in-person events in Bentonville and London, designed to break down innovation siloes and foster deep collaboration across startups, scaled providers, retailers, and investors. These curated gatherings feature high-quality panels, startup showcases, and executive roundtables & networking - all engineered for real dialogue, not just presentations.

The Retail Innovation Forum represents a senior, global audience actively seeking partnership and co-innovation opportunities. With representatives from over 30 countries and 90% of attendees in decision-making positions, the forum facilitates best-in-class opportunities for partnerships and co-innovation across geographies.

With a no-cost, invite-only format the Retail Innovation Forums are designed for genuine exchange. Whether you're a retailer, tech company, investor, or innovator, RIF events offer a rare opportunity to connect, learn, and shape the future of retail together.

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Agenda

What to Expect

Event Highlights and Key Activities

Retail Innovation Week