dunnhumby was established in the US in 2002 to help retailers and manufacturers put the customer at the heart of their business decisions. Analysing data from millions of customers across the country, we enable clients – including retailers such as Macy's and Sonic and top brands such as P&G, PepsiCo, Kraft and General Mills – to use this insight to deliver a better shopping experience and more relevant marketing to their customers.
An energetic, enthusiastic team, our US business continues to be passionate about building customer loyalty for retailers and brands, both offline and online, through insights, targeted communications, CRM, and personalisation.
Andy joined the company nearly two decades ago as a graduate student. During his tenure at dunnhumby, he has served in a number of challenging roles of increasing significance, including Chief Operating Officer of dunnhumby Italy, a joint venture relationship he helped to establish between dunnhumby and Gruppo PAM.
Andy also served as Head of Client Solutions for dunnhumby in the UK. He was instrumental in launching dunnhumby’s most successful global product, The Shop, that helps some of world’s most sophisticated retailers and manufacturers better understand and act upon the shopping behaviour of their customers. He was also a key member of the team responsible for dunnhumby’s relationship with Tesco and the Tesco Clubcard loyalty programme, catapulting Tesco from the 2nd largest grocery retailer in the UK to become the world’s 3rd largest retailer in less than a decade.
A former associate marketing instructor at the prestigious Cranfield School of Management in the UK, Andy graduated with Honours from Oxford University and completed the Programme for Executive Development from the IMD international business school in Switzerland.