DUNNHUMBY is the world’s leading customer science company. We analyse data and apply insights from nearly one billion shoppers across the globe to create personalised customer experiences in digital, mobile, and retail environments. Our strategic process, proprietary insights, and multichannel media capabilities build loyalty with customers to
drive competitive advantage and sustained growth for clients.
dunnhumby was established in the US in 2002 to help retailers and manufacturers put the customer at the heart of their business decisions. Analysing data from millions of customers across the country, we enable clients – including retailers such as Macy's and Sonic and top brands such as P&G, PepsiCo, Kraft and General Mills – to use this insight to deliver a better shopping experience and more relevant marketing to their customers.
An energetic, enthusiastic team, our US business continues to be passionate about building customer loyalty for retailers and brands, both offline and online, through insights, targeted communications, CRM and personalisation.
We’re the home of BzzAgent, the social marketing and advocacy arm of dunnhumby.
Located in Boston’s innovative, vibrant South End neighbourhood, we set up shop in a historic brick building that once produced shoes, canned goods and pianos — and now produces results-driven, digital solutions that drive advocacy, loyalty and sales.
We’re located near the top of the central tower of the Merchandise Mart, the world’s largest trade centre, largest wholesale design centre and one of Chicago’s premier international business locations (which happens to span two city blocks). Our office claims a full tower floor, offering 360° views of downtown Chicago and its surrounding neighbourhoods.
We've been in the Queen City since 2003 and were the first dunnhumby office outside of London. Our current office in the southwest corner of downtown is the third building we’ve occupied in Cincinnati and only a stone's throw from the Cincinnati Bengal's Paul Brown Stadium and the Ohio River. Built in 1923 as a US Postal Service mail processing facility, our workplace now is a hub of customer-centric insights and best-customer communications (so you could argue the building is still in the mail business).
dunnhumby New York is located on Broadway, right in the heart of Manhattan and just blocks from Times Square. The centre of fashion retail and many agencies and media outlets, New York is the perfect place to house dunnhumby’s Fashion, Apparel and Beauty sector, where we work with the world’s largest department store, Macy’s, as well as some of the biggest apparel and beauty brands in the world.
Based in the Raley’s corporate office and immersed in its Executive Level, dunnhumby Sacramento benefits from the unique perspective gained from shared space: a full view of the day-to-day operations of one of our latest grocery partners.
The Sacramento office is an important development for dunnhumby, as it provided a strong source of clients, technology and data partners.
Boston: +1 617 451 2280
Chicago: +1 312 981 8300
Cincinnati: +1 513 579 3400
New York: +1 212 379 3000
Sacramento: +1 513 579 3400