New data from dunnhumby media reveals how the pandemic has changed customer behaviour -- and what brands should do about it.

Research by data science specialist dunnhumby in the form of a consumer pulse survey revealed that trust and satisfaction with grocery retailers in Australia has surged following the COVID-19 global pandemic.

Sydney, 24 June 2020 – dunnhumby, the global leader in customer data science, today released a consumer pulse survey revealing that trust and satisfaction with grocery retailers in Australia has surged following the COVID-19 global pandemic.

CHICAGO – June 18, 2020 –  dunnhumby, the global leader in Customer Data Science, today announced that David Ciancio, Global Head of Grocery for dunnhumby, has been named to RIS’ "Influentials: Top Movers and Shakers in Retail for 2020" list. According to RIS, the fourth annual list "highlights the retail executives, analysts and solution providers who are shaping the retail landscape and developing and deploying cutting-edge technology."

글로벌 고객 데이터 분석 및 솔루션 기업 던험비가 미국, 호주에 이어 국내 소비자 성향을 조사·연구한 '2020 던험비 유통업체 선호지수' 보고서를 16일 발표했다.

(서울=연합뉴스) 김보경 기자 = 국내 소비자들이 가장 선호하는 유통업체는 창고형 할인마트 코스트코라는 조사 결과가 나왔다.

고객 데이터 분석기업 던험비는 지난해 12월 국내 소비자 5천명을 대상으로 '100만원이 있다면 어떤 유통업체에 소비하겠느냐'는 질문(복수응답)을 한 결과 가장 많은 29.9%가 코스트코를 꼽았다고 16일 밝혔다.

-던험비, “한국 소비자, 쇼핑 시 가격·프로모션과 품질·쇼핑경험 가장 중요시 여겨”

-韓 소비자 선호도 조사한 첫 번째 연구 리포트 ‘2020 던험비 유통업체 선호 지수’ 발표

O coronavírus teve um impacto significativo nas atitudes e hábitos de compra dos consumidores ao redor do mundo. Para entender melhor como essas mudanças têm ocorrido foram realizadas duas levas de pesquisa com os consumidores. A primeira foi concluída no primeiro final de semana de abril de 2020 e a segunda, duas semanas depois.

La pandemia del coronavirus provocó que miles de negocios cerraran y lamentablemente no muchos regresarán por la caída en sus ventas.

ในบทความสองชิ้นก่อนหน้านี้ เราได้พูดถึงผลกระทบจากการระบาดใหญ่ของไวรัสโคโรนาต่อห้างค้าปลีกในกลุ่มสินค้าอุปโภคบริโภค ซึ่งครอบคลุมแง่มุมในเรื่องของ “ความท้าทายในการปกป้องและการให้บริการลูกค้าที่เกิดขึ้นพร้อมกัน” รวมทั้ง “การตั้งราคา การออกโปรโมชัน และความจำเป็นเร่งด่วนในการดูแลพนักงาน” กันไปแล้ว ซึ่งจนถึงขณะนี้ ห้างค้าปลีกทั่วโลกยังคงทำงานกันอย่างขะมักเขม้นตลอดเวลาเพื่อให้มีสินค้าเพียงพอต่อการจำหน่ายไปพร้อมๆ กับการดูแลพนักงานของตนให้ปลอดภัย