Media Centre

Keep up to date with company news, customer and partner announcements, industry insights, awards and more.

Forrester Research: Embed The Customer Life Cycle Across Marketing

24 January 2013 — FORRESTER RESEARCH

Forrester Research’s report on customer lifecycle management shows how dunhumby’s practice of putting the customer first is able to anticipate a customer’s future needs so marketing communications are far more effective.

The New Face of Shopper Loyalty [PDF]


In order to dig into some of the various factors that drive shopper loyalty, Perishables Buyer spoke with Saundra Linn, senior vice president, client leadership at dunnhumbyUSA. See page 8 for interview.

Are Retailers Making It All About Their Customers?

24 January 2013 — RETAILWIRE

Loyalty is one of those words that is tossed about in retail. It is also a rare achievement in the business, so when it appears as though a merchant has figured it out, people tend to take notice.

dunnhumby's Greg Corso to speak at OMMA DDM in New York


Greg Corso, VP of Media Solutions at dunnhumby, will join a panel of digital and media industry experts at MediaPost's OMMA Data-Driven Marketing Conference on Wednesday, January 23rd. Greg will be speaking on "The One True View: Leveraging Data to Embrace the Customer Experience"

dunnhumby's Matt Keylock named one of Ad Age's 40 under 40 in marketing

21 January 2013 — ADVERTISING AGE

Ad Age honors the innovative, young marketing leaders who have made their mark in the client, agency and media realms -- all before their 40th birthdays.

Download our latest eBook: Putting the Person in Personalization

19 January 2013 — DUNNHUMBY INSIGHT

As consumers gain more control over what to share and which businesses they choose to engage with, it’s now more important than ever to deliver a relevant and consistent experience. Retailers need to evolve and adopt a different go-to-market strategy, one that focuses on delivering to the individual. We call that personalization.

How Canadian grocer Metro caters to brand loyal customers

16 January 2013 — RETAIL'S BIG BLOG

To build and retain a loyal following, Metro, Inc., a leading Canadian grocery chain operating 830 retail locations across Ontario and Quebec, makes customer-centricity its mantra. The company, leveraging customer insights of its joint-venture partner dunnhumby, launched a customer-centric strategy that goes beyond a marketing campaign and into the fabric of the organization.

A hunger for helping


Call it the $6,400 challenge. Stuart Aitken, dunnhumbyUSA’s chief executive officer, is asking his fellow executives to find that relatively modest sum of money, donate it to the Freestore Foodbank’s Power Pack program, and keep thousands of children from wondering where they’ll get their next meal.