News

dunnhumby named a Leader in the IDC MarketScape: Worldwide Retail Price Optimization Solutions 2025–2026 Vendor Assessment

The report assessed vendors based on a variety of criteria including their ability to support tier 1 retailers at a global scale.

Costco Repeats as Canada’s Top Grocery Retailer for 2025, dunnhumby Report

Over the last year, the top nine Canadian grocers grew two times more than grocers in the bottom ranking tercile.

Tesco Media Upfront 2025: Brands discover how Tesco is redefining retail media

Tesco Media Upfront 2025 provided a look at how Britain’s biggest retailers have become the ultimate media partner for brands.

dunnhumby's Leo Nagdas Joins NRF Innovation Advisory Committee

• Nagdas advises NRF on ways to connect venture, technology, and retail communities, and identify startup innovators shaping the future of retail

dunnhumby strengthens executive team with the appointment of Gaby Appleton

• Gaby Appleton joins dunnhumby’s executive team to lead global product strategy and services
• Brings extensive experience across digital innovation, public sector tech, and B2B product leadership

Consumi: la fedeltà? È (ancora) una cosa seria

la Repubblica

#InTendenza I programmi che puntano alla fidelizzazione della clientela non funzionano più come una volta. Tra le ragioni: sensibilità al prezzo, aspettative di servizio, bisogno di personalizzazione vera. I dati nel report di dunnhumby.

Fidelidade no varejo enfrenta encruzilhada à medida que expectativas dos clientes avançam mais rápido que os programas

eCommerce update

A fidelidade continua sendo uma prioridade estratégica para os varejistas, mas as abordagens tradicionais já não são mais suficientes. É o que apontam os resultados de “A arte de fidelizar”, novo estudo global lançado hoje pela dunnhumby, líder mundial em ciência de dados do cliente e inteligência artificial. Baseado em insights de executivos do varejo na Europa.

Customer Expectations Outstrip Loyalty Program Evolution

Progressive Grocer

dunnhumby study finds retailers grappling with rising risk of homogenization.

dunnhumby: customer expectations outpace retail loyalty programme evolution

Retail Tech Innovation Hub

Loyalty remains a strategic priority for retailers, but traditional approaches are no longer enough. That’s according to the findings of ‘How to Keep Hold of Your Customers’, a new study from dunnhumby.