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The latest insights, innovation and best practice from our experts around the world

How to Keep Hold of Your Customers

Discover how top retailers evolve loyalty & personalisation to retain customers in a fast-changing, AI-driven retail market.

Le Baromètre dunnhumby des enseignes préférées des Français

Coming Soon | Second Annual Retailer Preference Index (RPI) – Canada

Differentiation, loyalty, and growth: winning with private brands

2025 dunnhumby Retailer Preference Index – QSR Edition

Redefining Food Away from Home: How C-Stores and QSRs Are Colliding

A bold look at the future of retail at the 2025 Retail Innovation Forum

2025 dunnhumby Retailer Preference Index – Convenience Channel Edition

“Contactability”: the bridge between strategy and the customer

Canada Consumer Trends Tracker | Behaviors and Expectations of the Modern Retail Customer

United States Consumer Trends Tracker | Behaviors and Expectations of the Modern Retail Customer

Webinar On-Demand | AI, Trust, and the Modern Retail Customer: Trends and Strategies for Success

The now, next, and near-term applications of AI in retail

A summer that sleighs: how Kiwi brands can make this Christmas a cracker

collaborative retail ecosystem innovation

Innovating with the Ecosystem: Why Collaboration is the Key to Retail’s Future

Webinar On-Demand | Outdated retail practices, stressed customers and uncertain times: What is at stake for your business?

How to Create a Powerful Customer First Strategy

How do New Zealand’s shopping behaviours compare to those from around the world?

Making the case for dynamic pricing in grocery

Member pricing: taking loyalty to the next level

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