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The latest insights, innovation and best practice from our experts around the world

How to Keep Hold of Your Customers

Discover how top retailers evolve loyalty & personalisation to retain customers in a fast-changing, AI-driven retail market.

How to Create a Powerful Customer First Strategy

How do New Zealand’s shopping behaviours compare to those from around the world?

Coming Soon | 2025 dunnhumby Retailer Preference Index – Convenience Channel Edition

Making the case for dynamic pricing in grocery

Member pricing: taking loyalty to the next level

Embracing AI Series: Part 1. How can customer-centric retailers become AI-ready?

From data to action: can we trust AI with critical business decisions?

How Personalization Can Help Grocery Retailers Win

Top 10 use cases to get started on your AI-powered personalisation journey

Webinar On-Demand | From Insight to Impact: How Loyalty Leaders Win and How You Can Too

category management and assortment planning image

Smarter category management in a faster retail world: how pricing and assortment are evolving

How do you create a “Loyalty culture” within your business?

Category Management in eCommerce: what changes and what stays the same

Building customer trust with responsible AI in retail

Hyper-personalisation: unlocking retailers’ hidden superpower

From niche to necessary: why specialist retailers are on the rise in Europe

When loyalty looks like loss: measuring the profitability of your loyalty programme

Navigating a shifting world: the headline results from our latest Consumer Pulse

Keeping it relevant and authentic: engaging consumers along the purchase journey

Consumer Pulse Webinar – Decoding 2024 Retail: Post-Inflation Consumer Trends in Europe

Webinar On-Demand | Consumer Pulse’s Midway check-in: set to sprint!

Webinar On-Demand | Placer Discover: Grocery 2025

Canada Consumer Trends Tracker | Navigating the Shifting Landscape of Grocery Shopping

United States Consumer Trends Tracker | Navigating the Shifting Landscape of Grocery Shopping

Understanding evolving customer needs in the age of AI and data abundance

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