DUNNHUMBY is the world’s leading customer science company. We analyse data and apply insights from nearly one billion shoppers across the globe to create personalised customer experiences in digital, mobile, and retail environments. Our strategic process, proprietary insights, and multichannel media capabilities build loyalty with customers to
drive competitive advantage and sustained growth for clients.
The UK is home to both our company birthplace and our global headquarters. Started in 1989 in the spare bedroom of husband and wife team Edwina Dunn and Clive Humby's West London apartment, dunnhumby was created to help businesses better understand their customers by being 'voyeurs of the shopping basket'. Within a few years, they were working with Tesco to develop the innovative Clubcard loyalty program; dunnhumby UK has continued to move from strength to strength since.
Over the next decade, dunnhumby went international, moving into the US, France with Groupe Casino, and across Europe and Asia with Tesco. From the back room of our founders’ home, the UK office has grown and moved from Chiswick to Ealing, where we currently occupy six floors across two buildings. With around 900 employees, from Corporate to Communications & Media, Data Insight to Tech Support, the UK has a wide range of roles and skills to support the dunnhumby vision and purpose worldwide.
p: +44 20 8832 9222
The home of dunnhumby’s global headquarters, our London office opened in 1998, nine years after the company was founded in the West London flat of Edwina Dunn and Clive Humby. Located in Ealing, about 20 km west of central London, the office is actually comprised of two buildings, Aurora House and Ealing Cross (and now holds considerably more people than our founders' spare bedroom).
p: +44 1992 314 411
dunnhumby Edinburgh – the second most northerly office behind dunnhumby Oslo – is charged with making Tesco Bank the bank of choice for Tesco’s most loyal customers.
Sitting in the Tesco Bank office in the West End of Edinburgh puts us in a good position to do it, since we’re better able to help ensure customers are always at the centre of all of Tesco Bank’s decisions. We have a lot of ground to cover, though; the current Tesco Bank team to dunnhumby team ratio is 102:1.
p: +44 161 242 1500
We won’t say dunnhumby Manchester is better than every other business in town, but we’re certainly above them – quite literally. Headquartered in City Tower, the highest office space in Manchester at 107 metres, our home features a glass overhang in the kitchen and offers breath-taking city views, particularly of the Manchester United and City football stadiums.
Choosing our office space was truly an act of collaboration (one of our four key values): our entire staff was presented with a short list of potential properties and unanimously selected City Tower.
p: +44 20 8832 9222
Recognising the importance of a neutral ground to engage in business with clients and stakeholders across the company, Turnford Place is designed for collaboration — it’s not unlikely for 1,500 people or more to pass through our doors in just a few months.
Located just a stone’s throw (with the wind on your side) from the New Tesco House, Tesco collaboration is a key function of our office. Which explains conference room names such as Bakery, Health & Beauty, Grocery, and Beers, Wines, and Spirits.
Welwyn Garden City, also known as the ’jewel in England’s crown‘ since 1947, is a little-known and mysterious place in the 'hert' of Hertfordshire. To most of dunnhumby UK it is known as the home of Digital, General Merchandise and Personalisation teams.
Equipped with three glass meeting rooms, a drop-in zone, hot desks and a gorgeous array of lime green casual meeting zones, this work force isn’t just well equipped; it's empowered.
Although it is the smallest of our UK offices, what it lacks in size, it makes up for in personality and a sense of community. Being next door to Tesco is the greatest benefit as we are able to work closer with them to grow customer loyalty.