Pioneering customer science results for retailers and brands

 
LEVERAGE THE POWER OF CUSTOMER DATA & SCIENCE TO DRIVE SALES AND MARGIN

Customer-centric and data-driven solutions, actioned by experienced consultants, to solve your category, price & promotions, personalisation and customer experience business challenges.

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OUR CLIENTS CREATE THEIR OWN SUCCESS, WE HELP THEM ALONG THE WAY

Building internal competences, adopting a customer-first approach, driving sales with data driven decision making and more. Listen to their testimonials, challenges & success stories.

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DUNNHUMBY AND CRV TO CREATE CHINA’S MOST TRUSTED BIG DATA COMPANY

The 50-50 Joint Venture brings an unprecedented opportunity for Chinese business to unlock the value of being truly customer-centric and yield market success.

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REPORT: GROWING FASHION & BEAUTY RETAIL SALES WITH CUSTOMER DATA SCIENCE

On average 1 loyal customer is worth 12 uncommitted customers, and with only 14% new customers making repeat purchases, focusing on acquisition at the expense of retention makes for poor ROI.

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