Éxito Media

How dunnhumby helped Exito create a Retail Media platform, maximising the value of their media inventory four times faster than anticipated.

Éxito Media case study - customer data science and insights led to growth in sales
4x

reduction in time to value

6 mths

from brief to deployment

Éxito, Colombia’s largest grocery retailer, has a popular loyalty scheme and strong advertising and marketing relationships with a wide range of consumer packaged goods (CPG) brands. The only barrier preventing Éxito from maximising value from their media was the time and expertise needed to unify their data, media, and CPG partnerships under a single proposition.

The main challenge was that many teams and external partners were responsible for different aspects of Éxito’s overall media inventory, meaning that activity was fragmented, effort was duplicated, and it lacked a cohesive, Customer-centric view.

Éxito partnered with dunnhumby to build a fully connected Retail Media platform that would be Latin America’s first of its kind.

I believe that dunnhumby’s global expertise setting up Retail Media businesses makes it simpler and faster, and enabled us to apply best-in-class practices to our local realities. Their team is wonderful to work with, always looking for solutions to the different challenges that arise.
Lina Toledo, Grupo Éxito Head of Marketing Operation and Monetization

Download the full case study to discover how Éxito:

  • Created a unified and connected Retail Media programme
  • Improved the Éxito experience through coherent and tailored Customer interactions
  • Developed a compelling value proposition for brand advertisers
Download case study

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