Global Partner Summit

Welcome to dunnhumby's 11th Global Partner Summit!

Join us this November in London for dunnhumby’s 11th Global Partner Summit. ​

To ensure your utmost comfort and make your experience truly memorable, we have chosen the prestigious Royal Garden hotel in South Kensington, a prime location in the vibrant heart of London, to host this invite-only, executive level event.​

The summit presents a rare opportunity for retailers worldwide to come together, join forces around shared challenges, explore the impact of inflation on value in grocery retail and envision customer-first strategies to thrive in this era of new value generation.​ We look forward to seeing you soon!

We’re thrilled that you’ve chosen to be here with us in London and we hope you had a pleasant journey.

The summit offers a unique opportunity for retailers worldwide to come together, collaborate on shared challenges, and we encourage you to maximise this chance to build global connections.

You can find the complete agenda below, packed with insightful content. Please don’t hesitate to reach out if there’s anything we can do to enhance your experience while you’re here.

Register now

Invitation to dunnhumby's 11th Annual Global Partner Summit

What you can expect:

  • Stay updated on the latest news, innovations, and emerging industry trends that will shape the future of retail​
  • Be inspired by stories from other retailers, industry experts, our tech partners and global experts​
  • Engage with individuals who share common goals and interests to cultivate strong global networks.

This year, our content will be centered around 3 main themes

Loyalty and Personalisation​

  • Addressing customer loyalty amidst inflation challenges
  • Accelerating customer digitalisation for an omnichannel experience
  • Leveraging consumer insights as a foundation for strategic media planning, precise targeting, and accurate measurement

Driving efficiencies​

  • Navigating global supply chain challenges​
  • The importance of category management in driving operational efficiencies​
  • Optimizing trade and budget
  • Strengthening the role of grocery retailers in the community​

Finding new revenue streams

  • Leveraging retail media and monetisation for revenue generation
  • Understanding the impact of a cookieless world​
  • Developing alternative measurement frameworks
  • Adapting media strategies​
  • Leveraging cleanrooms for data analysis and insights to identify new revenue streams in a changing data landscape​

Special opportunity to tour Tesco’s ecommerce centres

This year we are very lucky for an additional, optional tour for anyone interested who arrives in advance of the main event kicking off and is interested to learn more about Tesco’s ecommerce centres. Tesco Dotcom is the UK’s largest online grocer serving over 1m weekly orders via 345 Dotcom locations including 8 MFC’s, with 99.7% household coverage across the UK.

Tesco’s Dotcom team would like to invite you to an exclusive tour of a pioneering ecommerce facility.  You will get an opportunity to:

  • Get up close with Tesco’s latest generation of Micro-Fulfilment Centre
  • Understand Tesco’s journey into automation, and their future strategy
  • Try their world-leading In-Store Pick solution

When: Tuesday 7th November 2023. Keith Chapman will reach out to schedule the pickup time.

Where: Pickup from Royal Garden Hotel, Kensington

Booking is essential so we can accommodate travel and access. You can sign up during registration.

Stay tuned as we add more details to the agenda below

Intelligent brand growth and shopper understanding that increases sales

All GPS attendees arrive

Early morning: Optional Tesco tour to Micro fulfilment centre

2.00 PM: Traditional dunnhumby store tours

7:00 PM: Welcome drinks and dinner

Complimentary accommodations included for GPS attendees

Intelligent brand growth and shopper understanding that increases sales

7:00-8:20 AM: Breakfast, registration open

8:30 AM – Late afternoon:
Keynotes, breakout sessions, facilitated networking, and lunch

7:30 PM – Late: GPS Celebration Evening

Complimentary accommodations included for GPS attendees

Intelligent brand growth and shopper understanding that increases sales

7:00 – 8:20 AM: Networking breakfast

8:30 AM – 4:30 PM:
Keynotes, breakout sessions, and facilitated networking, and lunch

4:30 PM: GPS concludes

What awaits you at the Global Partner Summit 2023

    DayTimeRun TimeActivity
    Early morning-12.15pm2.30hOptional tour to Tesco’s latest generation Microfulfillment Centre
    Meet-up for attendees will be in the hotel lobby
    12.15pm-2.00pm1.45hLunch will be served at the Royal Garden Hotel, Origin restaurant
    2.00pm-5.30pm3.30hdunnhumby traditional store tours
    6.30pm30 minTransport to dinner
    9.00pm, 10.00pmScheduled transfers back to Royal Garden Hotel from Kindred
    DayTimeRun TimeActivitySpeakersFormat
    WEDNESDAY 8 NOVEMBER8.30am-8.45am15 minOpening GPSAlison Williams and Andrea Brockman, dunnhumby
    8.45am-9.00am15 minIntroductionJosh Bottomley, dunnhumby
    9.00am-9.35am25 min+10min QADelivering great value for customersKen Murphy, TescoKeynote
    9.40am-10.10am25 minDigital transformation with Tesco Media and Insight PlatformRuben Lara, Tom Denyard,
    Nick Ashley, Tesco
    Moderator: Stacy Gratz, dunnhumby
    10.15am-10.45am30 minRetail's delicate balancePaul Martin, KPMGKeynote
    10.50am-11.15am25 minBREAK
    11.20am-11.50am30 minThe remarkable journey of Tesco's Global Business ServicesSumit Mitra, Tesco GBSKeynote
    12.00pm-12.25pm25 minRite Aid's unique approach to private brandsJeanniey Walden, Rite AidBreakout
    The evolution of retail ​media at​ The John Lewis Partnership​Tom Langley, John LewisBreakout
    12.35pm-1.00pm25 minUnveiling the synergy: dunnhumby data science and media activation for audience targetingHaigh Catherine and Atlay Matt, L'OréalBreakout
    The Science behind personalisationAmritanshu Kumar, dunnhumbyBreakout
    1.10pm-2.00pm50 minLUNCH
    2.05pm-2.30pm25 minBuilding a Retail Media Business Ground UpKim Leybourne, Precision MediaKeynote
    2.35pm-3.05pm30 minStandardising measurement in Retail MediaAndrew Lipsman, EmarketerKeynote
    3.10pm-3.40pm30 minHarnessing AI for positive business impact​​​Sandra Stanley, dunnhumbyKeynote
    Innovation Showcase
    3.45pm-4.15pm (Group 1)2x30 min, Q+Adunnhumby product vision & future innovation themes​​David Zimmer, dunnhumbyKeynote
    5.15pm-5.45pm (Group 2)
    4.15pm-4.45pm (Group 1)2x30 minBreak between presentation & innovation showcase tour Break
    4.45pm-5.15pm (Group 2)
    3.45pm-4.45pm (Group 2)2x 1hSelf-exploration of the exhibition Exhibition
    4.45pm-5.45pm (Group 1)
    5.55pm-6.10pm15 minClosing remarks​Alison Williams and Andrea Brockman, dunnhumby
    7.20pm-lateCELEBRATION DINNER AT THE IVY, meet in the hotel lobby
    DayTimeRun TimeActivitySpeakersFormat
    THURSDAY 9 NOVEMBER8.45am-8.50am5 minWelcome backAlison Williams and Andrea Brockman, dunnhumby
    8.55am-9.35am40 minLooking after the country, our position as responsible retailers in a crisisChris Quin, Foodstuffs and Jim Prins, dunnhumbyKeynote
    9.40am-10.10am30 minGrocery 2053Erich Kahner and Siro Descrovi, dunnhumbyKeynote
    10.15am-10.40am25 minPricing as an extreme sportJoachim Paulsen​, Coop NorwayKeynote
    10.45am-11.10am25 minBREAK
    11.15am-11.40am25 minCategory ResetChris Gee, Tesco CEBreakout
    Heineken & Tesco ​Media & Insight Platform:​ A true Retail Media partnership​Olya Dyachuk, HeinekenBreakout
    11.50am-12.15pm25 minDriving Ecommerce Efficiencies at TescoOlivier Vogt, TescoBreakout
    How to win with agencies? The importance of self-serveDavid Fieldhouse, Group M and Julie Jeancolas, dunnhumbyBreakout
    1:35pm-2:00pm25 minCustomer loyalty & engagement journeyStephane Latreille, Metro CanadaKeynote
    2.05pm-2.50pm45 minPanel on Loyalty Programs​John Giaquinto, Rite Aid
    Ingrid Amundsen, Coop Norway
    Alain Tadros, Metro Canada
    Christiane Cruz, GPA
    Carolina Parra, Raia Drogasil
    Moderator: Debora Franchim, dunnhumby
    3:00pm-3.25pm25 minPersonalization and its growing impact on who’s winning in grocery retail​Erich Kahner, dunnhumbyBreakout
    Retail Media ​: From promise to performanceFatima Leal, Raia Drogasil ADSBreakout
    3:35pm-4:00pm25 minClosing statementJosh Bottomley, dunnhumbyKeynote
    4:00pmCLOSE GPS

Register for the event


Join us this November in London for dunnhumby’s 11th Global Partner Summit. ​