Personalisation

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Seventh annual Retailer Preference Index (RPI) for U.S. Grocery

dunnhumby’s Retailer Preference Index (RPI) has been helping U.S. retailers and brands since 2017, by gathering insights from over 10,000 U.S. shoppers annually.

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Retailer Preference Index for Leadership in Personalization
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Consumer Trends Tracker: Focus on AI
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The power of personalisation for CPG brands
Building loyalty: the global, Customer First approach
What makes a successful loyalty programme?
Defining loyalty: Key trends in customer loyalty
How do grocery retailers unlock the true value of personalisation?
Exploring the evolution of personalisation in grocery retail: Part One
Defining Loyalty: How Customer First loyalty can drive success in retail