Retail Essentials

Category Management Price & Promotions Customer Knowledge Customer Engagement

Retail Essentials

Data analytics & intelligence to improve customer experience and deliver long-term growth

 

What is it

An intelligence and decision-making toolkit for retailers. Customer insight, operations and merchandising teams benefit from this solution, as it facilitates data analysis and interpretation to make informed decisions and deliver up to 5% like-for-like annualised sales growth.

 
Improve customer
knowledge &
engagement
 
Grow annual
sales &
profit
 
Make data-
driven
decisions
 
Gain
competitive
advantage

What questions can it help you answer

What are my customers buying? How do they behave? How can I use data to identify shopping trends and patterns?
 
How can I spot actionable insights fast? What is the impact of my decisions? How can I optimise return on investment?
 
What are my priority areas of investment? How can I create competitive advantage and gain market share?
 

Key elements

Retail Essentials is a unique suite of tools, operational processes, reporting and advisory services to fast-track your journey into the world of retail data analytics and intelligence.
 

1 Data-insight solution combining sales and customer data sources
2 Customer priority and opportunity quantification
3 Optimised price investment
on key selling items
4 Improved category performance via space, range and display
5 Structured promotion intelligence reporting to improve flyers and promotion plans
6 Customer relationship management and personalised marketing campaigns
 

How we do it

A 4 step methodology (assessment, planning, deliverables and roll out) to improve your sales performance in just 6 weeks.

Core Capabilities

Market leading solutions backed by Customer Data Science to help you solve critical business challenges and achieve greater results.

Category Management

Category Management

Maximise investments through data-driven category plan execution

More  
Price & Promotions

Price & Promotions

Improve customer price perception and overcome competitive threats

More  
Customer Knowledge

Customer Knowledge

Drive preference and loyalty through a Customer First approach

More  
Customer Engagement

Customer Engagement

Deliver a valuable customer experience through personalised communications

More  
Customer EngagementCategory Management

Supplier Engagement

Advance collaboration to improve category performance

More  
 
 

Core Capabilities

Market leading solutions backed by Customer Data Science to help you solve critical business challenges and achieve greater results.

Category Management

Category Management

Maximise investments through data-driven category plan execution

More  
Price & Promotions

Price & Promotions

Improve customer price perception and overcome competitive threats

More  
Customer Knowledge

Customer Knowledge

Drive preference and loyalty through a Customer First approach

More  
Customer Engagement

Customer Engagement

Deliver a valuable customer experience through personalised communications

More  
Customer EngagementCategory Management

Supplier Engagement

Advance collaboration to improve category performance

More